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How many licenses do I need?
One license can be used per WordPress installation. If you have a multisite environment, you can activate one license per sub site or once for the main site.
If you have a subdomain and a main domain with each a WordPress installation, you will need 2 licenses. Licenses will become cheaper the more websites you maintain.
Can I upgrade my license to more websites?
Sure! Just go to your account, then click “view licenses”, then “view upgrade”. There you have options to pay the additional amount.
I forgot my password!
You can create a new password via the following link: https://really-simple-ssl.com/wp-login.php?action=lostpassword
When I click the download link I don't get a ZIP file
If you click the download link after you have purchased a plugin, you should download a zipped file which you can upload to WordPress. If this is not the case, you are probably using Safari. This is easy to fix. Go to:
Safari > Preferences > General > Open “safe” files after downloading: uncheck.