Log a Support Ticket
Please describe your question or issue as detailed as possible. We strive to reply to all support tickets within 24 hours. In the weekend within 48 hours.
One license can be used per WordPress installation. If you have a multisite environment, you can activate one license per sub site or once for the main site.
If you have a subdomain and a main domain with each a WordPress installation, you will need 2 licenses. Licenses will become cheaper the more websites you maintain.
Sure! Just go to your account, then click “view licenses”, then “view upgrade”. There you have options to pay the additional amount.
You can create a new password via the following link: https://really-simple-ssl.com/wp-login.php?action=lostpassword
If you click the download link after you have purchased a plugin, you should download a zipped file which you can upload to WordPress. If this is not the case, you are probably using Safari. This is easy to fix. Go to:
Safari > Preferences > General > Open “safe” files after downloading: uncheck.